Frequently Asked Questions

Finance-Related Questions

Do you take insurance?

We are in-network with the following plans:

  • UnitedHealthcare
  • Oxford Health Plans
  • Aetna
  • UMR
  • Oscar
  • UHC Student Resources
  • AllSavers UHC
  • Point 32
  • Cigna
  • Blue Cross Blue Shield

If you are not covered by one of these plans, we do provide a “superbill” with which patients may claim out-of-network benefits. Certain insurance plans, such as PPO plans, will accept such documentation subject to policy terms. To check how much you would be reimbursed, contact your carrier and quote the following CPT codes: 99205 for the initial evaluation, and both 99214 & 90833 for follow-up appointments.

What is your fee schedule?

New patient visits are $250 and are scheduled for 45-60 minutes. Follow up medication management visits are $150 and are scheduled for 15 minutes.

When will my card be charged?

New patients are requested to provide valid payment details when scheduling their initial evaluation. These payment details are vaulted securely by our payments processor. Your card will be charged prior to each appointment according to the prevailing fees schedule.

Good Faith Estimate

Under Section 2799B-6 of the Public Health Service Act, health care providers are required to inform individuals who are not enrolled in a medical plan or who do not have coverage or are not eligible for a Federal health care program, or who are not seeking to file a claim with their plan or coverage, both orally and in writing, upon their request or at the time of scheduling health care services, to receive a “Good Faith Estimate” of expected charges.

Under the law, health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your rights to a Good Faith Estimate, visit

Services-Related Questions

Why tele-psychiatry?

Patients can seek care at a time and place that’s convenient to them. Forget about a stressful, time-consuming trip and the potential awkwardness of a psychiatrist’s waiting room. Just grab your mobile or laptop to connect with your doctor.

Moreover, unlike most other medical specialties, psychiatrists typically don’t need to perform physical evaluations. So psychiatry is uniquely placed to take advantage of modern technology. 

Do you offer in person visits?

At this time our practice is completely virtual. We are fully licensed in Ohio, Colorado and Massachusetts and may offer in person visits in the future.

We are only licensed to provide telehealth services in the state of Florida. For more information about Florida telehealth licenses, please visit:

What states are you licensed in?

Drew is currently licensed to offer psychiatric services in the states of Ohio, Colorado, Florida and Massachusetts.

Patients must be physically located in the states of Ohio, Colorado, Massachusetts or Florida at the time of their visit. If you are not located in one of these states at the time of your appointment, your visit will be canceled and you will be charged the full rate of your appointment.

What problems do you treat?

The practice treats a wide range of psychiatric issues facing adults. Common issues include depression, anxiety, bipolar disorder, obsessive compulsive disorder and post-traumatic stress disorder.

Do you treat attention disorders (e.g. ADHD)?

Yes, but with some exceptions. ADHD treatment often includes medications that are controlled substances, which we do not prescribe. There are non-controlled medications indicated for the treatment of ADHD, and if you are open to these treatments we would be glad to see you for an evaluation.

What are the treatment options?

Treatment options will be discussed in detail during your appointment. Depending on your situation, treatment may include prescribed medication and natural herbal remedies that research has shown to be effective for your condition. In addition we will recommend therapy as part of your treatment plan.

Do you prescribe medications?

Yes, medications will be prescribed when clinically appropriate. There is one exception to this: the practice does not prescribe controlled substances, which includes stimulants (e.g. Adderall and Ritalin), benzodiazepines (e.g. Xanax and Klonopin), and some sleep medications (e.g. Ambien and Lunesta).

Do you do therapy?

The primary services offered at Sound Psychiatry and Wellness are diagnosis (figuring out what’s wrong), psycho-education (teaching you the science underlying your condition) and medication management (identifying which medications might be appropriate, if any, and prescribing accordingly). Patients often experience the best outcomes when these treatments are utilized in combination with therapy. As part of your treatment plan, your provider may therefore recommend that you also work with a therapist.

Benzodiazepine and Stimulant Policy

The research is clear that these medications are not safe to be taken for long periods of time and that they have significant short and long term side effects. We do not prescribe these medications. However, we are confident in our ability to provide you with safe and effective alternatives to these medications.

Cancellation Policy

A minimum of 24 hours notice is required for rescheduling or cancellation of an appointment.